Director, GTM Technology & Operations (Fintech)

Location: Austin, TX; hybrid work opportunities. Applicants must be authorized to work for any employer in the U.S.; visa sponsorship is not available.

Company

Q2 provides digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally.

What you will do

• Build and run the GTM Operations operating model, including intake, prioritization, capacity management, delivery governance, charters, and role clarity.
• Lead GTM technology enablement, platform governance, roadmap planning, vendor decisions, release readiness, and systems interoperability.
• Direct the AI and automation transformation portfolio, from business cases and pilots through scaling, value realization, change management, and adoption.
• Oversee project management operations, planning cadence, delivery tracking, and the Wrike work-management model.
• Lead data and analytics for marketing intelligence, performance measurement, predictive insights, anomaly detection, and activation readiness.
• Act as the primary GTM Operations liaison to Enterprise IT and the AI Transformation Office while partnering with Sales Operations, Finance, and GTM leadership.

Requirements

• 8+ years of experience in GTM operations, marketing operations, revenue operations, or a related field.
• 3+ years of cross-functional leadership experience, including managing managers, and a track record of building or significantly redesigning an operations function.
• Strong command of GTM and MarTech ecosystems, such as Marketo, Salesforce, HubSpot, 6sense, LeanData, and Wrike or similar platforms.
• Hands-on experience designing, governing, and driving adoption of AI and automation programs.
• Experience partnering with IT on architecture, systems integration, technology governance, and leading data and analytics functions focused on business impact.
• Fluent written and oral English and U.S. work authorization required.

Nice to have

• Experience in B2B SaaS or financial technology.
• Familiarity with agentic AI workflow design or AI governance frameworks.
• Revenue operations or Sales/Customer Success technology experience in addition to marketing operations.
• Experience creating a junior technical talent development path or automation engineering practice.

Culture & Benefits

• Hybrid work opportunities and flexible time off.
• Career development and mentoring programs.
• Health and wellness benefits, including health insurance and paid parental leave for eligible new parents.
• Community volunteering, philanthropy programs, and employee peer recognition.
• Supportive, inclusive environment focused on collaboration, career growth, and physical, mental, and professional well-being.