Director, Solution Consulting (AI)

TL;DR

Director, Solution Consulting (AI): Lead the Solutions Consulting function for enterprise accounts in the US Central region, driving AI-first CX solution strategy and executive customer engagement. Focus on building scalable CX architectures that embed AI across customer journeys and workforce engagement, while solving complex enterprise escalation decisions across AI, data, integrations, security, and enterprise architecture.

Location: Texas, USA

Salary: $169,300.00 - $297,700.00

Company

hirify.global provides an AI-powered experience orchestration platform that connects people, systems, data, and AI to improve customer and employee experiences.

What you will do

• Lead, coach, and develop senior Solutions Consulting managers and consultants across central US enterprise accounts.
• Establish an AI-first operating model for solution design, customer conversations, and multi-year account strategies.
• Partner with Enterprise Sales leadership to define and execute account strategies for CX transformation, expansion, and value realization.
• Serve as an executive escalation point for complex decisions involving AI, data, integrations, security, and enterprise architecture.
• Guide scalable, future-proof CX architecture design embedding AI across customer journeys, workforce engagement, analytics, and automation.
• Drive cross-functional alignment with Product, AI, Professional Services, Customer Success, and Partners; improve win rates, deal quality, and long-term account growth.

Requirements

• 8+ years of experience in enterprise technology pre-sales, solutions consulting, or a closely related field.
• 2+ years of experience leading senior-level Solutions Consulting or Sales Engineering teams.
• Proven success supporting large, complex enterprise customers with multi-year transformation initiatives.
• Ability to engage credibly with C-level executives on CX strategy, AI adoption, and business outcomes.
• Strong understanding of AI-enabled CX platforms, cloud architectures, analytics, and automation technologies.
• Ability to operate effectively in ambiguous, highly complex, and politically nuanced environments.

Nice to have

• Experience supporting Fortune 500 or global enterprise accounts.
• Background in CX, SaaS, or AI-driven platform companies.
• Familiarity with enterprise AI governance, data strategies, and responsible AI frameworks.
• Experience influencing product strategy or roadmap decisions based on field insight.

Culture & Benefits

• Medical, dental, and vision insurance, plus telehealth coverage.
• Flexible work schedules and work-from-home opportunities.
• Open Time Off in addition to 10 paid holidays; 401(k) matching program.
• Development and career growth opportunities, including mentorship and learning programs.
• Adoption assistance and fertility treatments.

Hiring process

• Talent Acquisition reviews the application and may schedule a Zoom interview if aligned.
• Interviews with the hiring manager and interview team; up to five interviews in most cases.
• Final steps follow after interviews, with updates provided throughout the process.