Financial Clearance Specialist (Healthcare Revenue Cycle Management)

Location: Remote nationwide within the United States; candidates must reside in and be authorized to work in the United States. Travel to and work onsite at client, temporary, or corporate office locations may be required based on business needs.

Salary: $17.00–$18.65 per hour, based on experience.

Company

hirify.global provides technology-enabled revenue cycle management solutions and point solutions for hospitals, health systems, and affiliated physician groups.

What you will do

• Provide customer service to scheduled patients and verify benefits using scripted workflows.
• Update patient accounts and workflow systems with accurate documentation.
• Select appropriate medical records and schedule procedures based on physician orders.
• Assign insurance plans, confirm electronic eligibility, and calculate patient cost-sharing liabilities.
• Contact patients by phone to collect outstanding liabilities within 48 hours of the date of service.
• Coordinate with hospital gatekeepers and use health information systems to support documentation and communication.

Requirements

• At least two years of call-center experience with collections experience.
• Excellent communication skills; articulate, personable, dependable, confident, and customer-service oriented.
• Typing speed of at least 45 words per minute and proficiency with multiple computer applications.
• Medical or insurance background and knowledge of Microsoft Office programs.
• Ability to meet performance expectations within 90 days, including daily, weekly, and monthly call scores above 95%.
• Must reside in and be authorized to work in the United States; applications from outside the United States will not be considered.

Nice to have

• Two-year associate degree.
• Openness to using AI and emerging technology to improve processes and patient and client experiences.

Culture & Benefits

• Comprehensive benefits supporting healthcare, time off, retirement, and well-being.
• Paid professional certifications and tuition reimbursement.
• Bonus and quarterly and annual incentive programs.
• Work-life flexibility and a culture focused on collaboration, growth, innovation, and recognition.
• Remote work arrangement with potential onsite travel based on business needs.