Project Specialist

Location: Hybrid in London, Newbury, or Stoke-on-Trent, United Kingdom, with office attendance 2–3 days per week and regular travel to London or Newbury.

Company

hirify.globalThree is building a major UK telecommunications network while supporting digital transformation, connectivity, and customer operations.

What you will do

• Support end-to-end planning, execution, and delivery of retail transformation programmes.
• Mobilise projects by defining requirements, establishing governance, and coordinating expertise across teams.
• Work with programme managers and stakeholders at all levels to maintain alignment on milestones and outcomes.
• Provide frontline retail teams with clear, timely information about activities and changes.
• Identify and support the mitigation of delivery risks, track programme performance, and report progress and challenges.
• Improve ways of working, solve delivery challenges, and contribute to measurable transformation outcomes.

Requirements

• Experience or understanding of retail or channel environments, including hybrid or franchise models.
• Strong planning, organisational, time-management, communication, and stakeholder-management skills.
• Ability to simplify complex or technical information into clear messages.
• Problem-solving ability, creative thinking, independence, and effective prioritisation in fast-paced environments.
• Ability to collaborate across multiple teams, influence stakeholders, and support customer and employee experience improvements.
• Ability to work in the United Kingdom in a hybrid arrangement and travel regularly to London or Newbury.

Culture & Benefits

• Hybrid working with office and home-based work, without fixed required office days.
• Full-time schedule of 37.5 hours per week, Monday to Friday.
• Bonus, up to 28 days of annual leave plus bank holidays, and paid charity-work time.
• Benefits including discounts, vouchers, pension plan, learning tools, and parental leave policies.
• Employment is subject to criminal (DBS) and financial background checks due to Financial Conduct Authority regulation.