Account Manager - EMEA (Cloud)

Location: Remote in the Netherlands, Sweden, Ireland, or Estonia

Company

hirify.global is a global technology company providing cloud intelligence, multicloud management, and cloud services for cloud-driven organizations.

What you will do

• Manage relationships and communication across a portfolio of EMEA customers and cloud vendor teams.
• Identify opportunities for account growth, new cloud workloads, SaaS solutions, and cloud cost optimization.
• Manage customer support escalations through resolution and maintain high customer satisfaction.
• Negotiate and close long-term customer commitments while balancing customer, vendor, and business requirements.
• Deliver quarterly business reviews covering project timelines, cloud spending, feedback, and engagement.
• Aggregate customer feedback and provide market context to engineering and product teams to help prioritize development.

Requirements

• 3+ years of account management experience supporting the EMEA market.
• 2+ years of experience at a technology company, such as a SaaS provider, systems integrator, or cloud vendor.
• Experience supporting customers in the AWS, Google Cloud, Microsoft Azure, or another cloud vendor ecosystem.
• Strong verbal and written communication skills in English and Swedish are required.
• Strong technical, analytical, operational, administrative, and relationship-building skills.

Nice to have

• Additional language skills, such as French.
• AWS Cloud Practitioner or Google Cloud Digital Leader certification.

Culture & Benefits

• Remote work with flexible scheduling and work-life balance.
• Unlimited paid time off and flexible working options.
• Health insurance and parental leave.
• Employee stock option plan and home office allowance.
• Professional development stipend and peer recognition program.
• Inclusive culture focused on entrepreneurship, continuous learning, collaboration, and personal growth.