7 дней назад
Partner Integration Specialist (Partner API)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Partner Integration Specialist (Partner API): Managing end-to-end partner integrations, including SSO, reporting, and Partner API configuration, with an accent on technical setup, troubleshooting, and partner-facing communication. Focus on coordinating integration requests across Australia, Europe, and US/Canada time zones, maintaining reporting expertise, and turning partner feedback into product improvements.
Location: København, Hovedstaden, Denmark; hybrid working from the office, home or abroad. Meetings may span Australia, Europe, and US/Canada time zones, with occasional meetings outside standard hours.
Company
is a certified B Corporation operating a marketplace that connects businesses with consumers to reduce food waste.
What you will do
- Act as the primary partner contact for setting up and configuring SSO, reporting, and Partner API integrations.
- Gather requirements, configure integrations, and troubleshoot issues during and after setup.
- Build and maintain expertise in the partner reporting suite, including reports, metrics, and use cases.
- Support Key Account Managers with integration and reporting questions and maintain self-service guides.
- Track open requests, manage the integration support inbox, and keep partners and internal stakeholders informed.
- Collect partner and KAM feedback and communicate serious issues and product limitations to the product and operations teams.
Requirements
- Experience in technical, partner-facing work.
- Comfort working with technical configuration tools and APIs and communicating with technical integration teams.
- Clear written communication for email and ticket-based support.
- Strong organisation and proactive follow-through across multiple parallel requests.
- Flexibility to work across time zones and occasionally attend meetings outside standard hours.
- CV and cover letter must be submitted in English.
Culture & Benefits
- Work in a social-impact company focused on reducing food waste.
- Join an international community of users, partners, and colleagues across 20 countries.
- Access personal and professional development opportunities in a fast-paced scale-up environment.
- Hybrid flexibility from offices, home, or abroad, subject to applicable conditions.
- Benefits may include additional parental leave, extra days off, health insurance, and pension plans depending on the country of employment.
- Inclusive, values-driven culture with social events, paid volunteer time, employee resource groups, and other employee activities.
Hiring process
- Submit a CV and cover letter in English through the company platform.
- Applications sent by email or LinkedIn direct message are not accepted.
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