Product Manager - Loyalty Platform

Location: Remote in Canada

Salary: $70–$75 CAD per hour

Company

hirify.global uses an AI-powered matching process to connect candidates with partner companies; the partner manages applications and subsequent hiring steps.

What you will do

• Define and execute product strategy for an enterprise mobile application and loyalty platform.
• Develop, maintain, and communicate a prioritized product roadmap and backlog.
• Translate customer needs, business objectives, and market insights into product vision, user stories, acceptance criteria, and functional requirements.
• Coordinate with engineering, UX/UI, business stakeholders, leadership, and third-party vendors to deliver secure, scalable, accessible, and intuitive digital experiences.
• Define and monitor KPIs, adoption, engagement, performance, customer feedback, and incident trends.
• Support market research, competitive analysis, budget allocation, resource planning, documentation, and continuous product improvement.

Requirements

• 5+ years of experience in product management, product ownership, business analysis, or a related digital product role.
• Experience delivering and managing mobile applications and digital platforms.
• Strong knowledge of Agile methodologies, including Scrum or Kanban, and complex backlog prioritization.
• Proficiency in writing user stories, acceptance criteria, and detailed product requirements.
• Strong analytical, communication, collaboration, prioritization, problem-solving, and stakeholder management skills, including communication with senior and executive audiences.
• Bachelor’s degree in Business, Engineering, Computer Science, Product Design, or a related discipline.

Nice to have

• Experience with loyalty or rewards platforms.
• Exposure to financial services or digital products in the pawn industry.
• Experience with Git, third-party technology vendors, digital compliance, privacy, and security standards.
• Experience defining product roadmaps and supporting go-to-market strategies.

Culture & Benefits

• 100% remote work from anywhere in Canada.
• Opportunity to lead strategy and execution for an enterprise mobile and loyalty platform.
• Cross-functional work across product, engineering, UX/UI, business, and technology stakeholders.
• Collaborative Agile environment focused on measurable product outcomes.
• Exposure to digital transformation initiatives, enterprise technology products, and third-party technology partners.

Hiring process

• hirify.global reviews applications through an AI-powered matching process and shares a shortlist with the hiring company.
• Interviews and assessments are managed by the partner company’s internal team.