Operations Support Specialist (Medical Devices)

Location: Tai Seng, Singapore; most work is performed in an office environment.

Company

Medical-device, software, and services provider developing technologies for diagnosing and treating serious cardiopulmonary and respiratory conditions.

What you will do

• Prepare and consolidate daily, weekly, monthly, and quarterly APAC operations reports and dashboards.
• Monitor and analyze OTIF, backlog, shipments, customer delivery, forecast accuracy, and other operational KPIs.
• Deliver performance insights, scorecards, meeting materials, and operational analysis for management and Sales reviews.
• Analyze performance gaps and root causes, then track corrective actions through completion.
• Develop and maintain SOPs, process maps, work instructions, and operational control documents.
• Automate recurring reports, improve data accuracy, and support cost, productivity, workload, capacity, audit, and continuous-improvement activities.

Requirements

• Diploma or degree in Business Administration, Operations, Supply Chain, Data Analytics, or a related discipline.
• At least two years of relevant experience in operations reporting, process improvement, supply chain, or business support.
• Experience preparing management reports, analyzing operational KPIs, and documenting SOPs or work processes.
• Strong Microsoft Excel and Microsoft Office skills, including PowerPoint and Word.
• Experience with ERP systems, including Syteline or Oracle, and PLM systems such as Agile.
• Strong communication, organizational, analytical, independent-working, and attention-to-detail skills.

Culture & Benefits

• Work in an office environment supporting a diverse team and operational programs.
• Join a fast-growing organization operating in more than 140 countries.
• Contribute to technologies focused on improving outcomes for patients with critical cardiopulmonary conditions.
• Company culture values innovation, self-motivation, and an entrepreneurial spirit.