Head of Retail Partnerships, ANZ (Ecommerce)

Location: Sydney, NSW, Australia

Company

hirify.global operates a local commerce platform connecting merchants, consumers, and Dashers.

What you will do

• Lead and develop the Retail Account Management organisation across Australia and New Zealand.
• Set the portfolio vision, priorities, and execution strategy for a diverse retail partnership portfolio.
• Build trusted relationships with senior retail executives and support long-term partner growth.
• Identify opportunities to strengthen partnerships and grow the Retail business sustainably.
• Coach team members and foster ownership, collaboration, inclusion, and continuous improvement.
• Partner with Sales, Operations, Product, Marketing, Analytics, Finance, and Strategy to solve complex business challenges.

Requirements

• 12+ years of experience in account management, strategic partnerships, commercial leadership, client success, or a related field.
• Experience leading a significant account management, partnerships, commercial, or client success function.
• Strong track record of building, coaching, and developing high-performing teams.
• Strong commercial judgment and experience delivering sustainable business growth.
• Exceptional relationship-building, stakeholder influence, communication, and cross-functional collaboration skills.
• Ownership mindset, sound judgment, bias for action, and ability to navigate complexity and change.

Nice to have

• Experience in retail, grocery, ecommerce, marketplaces, or technology-enabled businesses.
• Experience working across Australia and New Zealand.

Culture & Benefits

• High-growth, fast-paced environment focused on local commerce.
• Culture of ownership, collaboration, inclusion, and continuous improvement.
• Opportunity to shape the broader ANZ business and the next phase of the Retail organisation.