Sr. Director Client Services

Location: Anaheim, California, United States; remote office environment with occasional driving, in-person training sessions, meetings, and travel between sites.

Salary: $140,000–$145,000 per year plus cell phone stipend and commission; OTE of $189,000 plus accelerators.

Company

hirify.global is a U.S. news organization providing local news coverage and digital and print advertising solutions through Southern California News Group publications.

What you will do

• Manage Account Managers, Account Specialists, and Category Coordinators across the Southern California market.
• Lead retention, upsell, cross-sell, customer lifetime value, and ROAS improvement strategies for existing accounts.
• Produce revenue and account-volume forecasts using historical data, trends, and projected performance.
• Oversee inbound online and offline ad placement requests from agencies and media buying services.
• Act as lead digital strategist across accounts and collaborate with Sales, Marketing Operations, and Ad Operations.
• Own client reporting and performance analysis, support major sales calls, and recruit and develop the client services team.

Requirements

• 10+ years of strategic leadership experience in sales, operations, or client services within a digital agency, digital publisher, or digital media company.
• Advanced knowledge of digital adtech and delivery platforms, including Google Ad Manager and Facebook Ad Manager.
• Experience analyzing and optimizing campaign performance using platforms such as Google Analytics.
• 5+ years of experience in programmatic, search, social media, and data-driven online and offline media buying.
• Leadership, project management, business planning, executive presentation, training, and communication skills.
• Technical proficiency in Excel, PowerPoint, Salesforce, and data management.

Culture & Benefits

• Remote office environment with team-building and capability development responsibilities.
• Medical, dental, life, and disability insurance for eligible employees.
• 401(k), paid time off, and select paid holidays.
• Cell phone stipend, commission, OTE compensation, and accelerators.
• Full pre-employment background check required.

Hiring process

• Submit an online application and resume.
• Continuous recruitment continues until the position is filled.
• Successful candidates must complete and pass the required pre-employment checks.