Director, Social Analytics

Location: Hybrid in Los Angeles, California; must be located in the greater Los Angeles area. U.S.-based employees only; international remote work is not eligible. Working hours are Monday–Friday, 9:00 a.m.–5:00 p.m. PST.

Company

hirify.global is a digital media agency providing social media, strategy, creative, partnerships, platform, and analytics services for clients.

What you will do

• Establish the data and reporting framework used to measure success across social media campaigns.
• Serve as the subject-matter expert on social platform data, metrics, and performance implications.
• Lead the development of reporting infrastructure and dashboards for key performance indicators.
• Build and present client reports and presentations that turn complex data into actionable insights.
• Evaluate analytics and consumer research tools, manage vendor relationships, and lead internal training.
• Manage and mentor Social Media Analysts and collaborate with strategy, creative, partnerships, and platform teams.

Requirements

• 7–10 years of experience in social analytics, preferably with entertainment, gaming, or brand clients.
• Expert knowledge of paid, earned, and owned social channels and their interaction.
• Experience developing data models, benchmarks, and ROI measurement frameworks using social media metrics.
• Experience with data visualization tools such as Excel, Power BI, Tableau, or Data Studio.
• Proficiency with TikTok, Instagram, Facebook, X, Discord, Reddit, and reporting tools such as Sprinklr, Sprout, and Rival IQ.
• Client-facing communication, presentation, leadership, collaboration, and project management skills.

Nice to have

• Experience working in an agency environment.
• Experience with entertainment, gaming, or brand clients.

Culture & Benefits

• Hybrid work arrangement in the greater Los Angeles area.
• Work in a small but growing analytics team.
• Opportunities to mentor analysts and lead internal learning on new tools.
• Explore and implement relevant AI solutions to scale reporting services.