Customer Lifecycle Strategy Manager (AI)

Location: Remote; role listed for the United States, California, San Francisco

Salary: $103,000–$183,920 base salary annually, with offers based on experience and geographic location; additional bonuses, stock grants, and benefits may apply.

Company

hirify.global develops software that helps innovators design and create buildings, vehicles, factories, and media.

What you will do

• Manage targeted lifecycle marketing strategies addressing renewal risks and growth opportunities.
• Design, launch, and improve digital experiences that drive acquisition, conversion, adoption, expansion, and retention.
• Analyze qualitative and quantitative customer data to develop testable experiment hypotheses.
• Lead cross-functional experience deployments and provide direction to engineering and analyst teams.
• Design and run A/B tests, evaluate effectiveness against core metrics, and prioritize high-impact opportunities.
• Operationalize AI and agentic lifecycle marketing workflows while presenting project results to senior partners.

Requirements

• 5+ years of in-house marketing experience, preferably in a B2B SaaS company.
• Deep experience designing and activating data-driven marketing experiences that improve adoption, product usage, and engagement.
• Ability to interpret complex, multi-relational customer datasets and translate insights into testable hypotheses.
• Experience with SaaS post-purchase metrics and customer data, journey orchestration, marketing automation, customer data platforms, and analytics.
• Experience applying or strong interest in applying AI and agentic workflows to personalization, content generation, and analytics.
• Strong written and verbal communication skills, independent project ownership, and the ability to influence partners in a matrixed organization.

Culture & Benefits

• Remote work arrangement with possible in-person onboarding or identity verification.
• Health and financial benefits, paid time away, and everyday wellness support.
• Potential annual cash bonuses, stock grants, and a comprehensive U.S. benefits package.
• Inclusive workplace focused on belonging and meaningful work that supports design and innovation.