Lead Product Owner (OpenText)

Location: Remote nationwide within the United States; occasional travel to hirify.global offices for training or meetings may be required.

Salary: $115,200–$158,400 per year, plus eligibility for a bonus incentive plan.

Company

hirify.global is a U.S. healthcare company providing insurance and healthcare services for Medicare and Medicaid members, families, individuals, and communities.

What you will do

• Own the OpenText migration strategy and roadmap, aligning platform capabilities with enterprise goals and member experience objectives.
• Lead cross-functional teams in designing, configuring, and deploying personalized operational and regulatory communications.
• Govern personalization rules, data, brand standards, content standards, documentation, version control, and audit trails.
• Act as the Agile team’s primary contact for information, prioritization, and decision-making while mentoring others on OpenText best practices.
• Translate business requirements into dynamic communication templates and collaborate with enterprise architecture, MarTech, strategy, and business teams.
• Troubleshoot implementation challenges, analyze defects and root causes, support quality assurance reviews, and improve composition and development processes.

Requirements

• Bachelor’s degree in Marketing, Information Systems, Communications, or a related field, or equivalent work experience.
• 7+ years of hands-on experience creating dynamic documents using OpenText Communications.
• Strong knowledge of document composition, including layouts, style sheets, variables, repeating data tables, and document flow.
• Experience with logical coding concepts such as IF/THEN/ELSE statements and loops, driver file mapping, and variable mapping.
• Experience with defect analysis, root-cause identification, resolution, prioritization, progress tracking, and deadline management.
• Leadership experience in product management and collaboration across cross-functional teams.

Nice to have

• Experience with Adobe InDesign, Illustrator, Photoshop, and Acrobat.
• Content development experience with Smart Communications.
• Experience in heavily regulated industries such as healthcare or financial services.
• Knowledge of CMS, Medicare, and Medicaid requirements.
• Experience with marketing operations, fulfillment processes, and Agile methodologies.

Culture & Benefits

• Full-time schedule of 40 hours per week with remote work from a dedicated, interruption-free workspace.
• Home internet requirements: at least 25 Mbps download and 10 Mbps upload.
• Medical, dental, and vision coverage, 401(k), paid time off, company and personal holidays, and paid parental and caregiver leave.
• Short- and long-term disability coverage, life insurance, and other whole-person wellness benefits.
• Work focused on compliant, accurate communications that support member engagement, satisfaction, and health outcomes.