Ops Support Representative II (Online Auctions)

Location: Onsite at the Atlanta, GA warehouse, Monday–Friday, 6:30 AM–3:00 PM

Salary: $21.80–$26.20 per hour, plus an annual discretionary bonus

Company

hirify.global operates a B2B e-commerce marketplace for surplus assets, connecting corporate and government sellers with qualified buyers.

What you will do

• Manage full-service auction support, including auction setup, title administration, client communications, buyer inquiries, pickup coordination, and defaulted sale processing.
• Coordinate bid deposits with Account Managers, Finance, and Customer Service.
• Review and audit auction listings for accuracy, completeness, and compliance with company standards.
• Prepare and maintain operational reports, site documentation, tax records, invoices, and payment reports.
• Respond to prospect inquiries, support proposal activities, and route leads to the business development team.
• Process and ship assets in a warehouse environment and support software testing, auction events, and other operational projects.

Requirements

• At least four years of customer service experience, preferably in a call center environment.
• At least two years of experience in online auctions, sales, or a related field.
• Experience managing independent projects with minimal supervision.
• Strong written and verbal communication, collaboration, organization, attention to detail, and deadline-management skills.
• Proficiency with Microsoft Office and computer-based operational systems.
• Valid driver’s license and clean driving record required.
• Ability to work onsite in an office/warehouse environment and perform standing, walking, bending, lifting, and carrying materials weighing up to 50 pounds.

Culture & Benefits

• Healthcare coverage including medical, dental, vision, prescription drugs, and FSAs.
• 401(k) plan, paid time off, holidays, and paid parental leave.
• Life and disability insurance and an Employee Assistance Program.
• Professional development and tuition assistance.
• Occasional travel for meetings, training, or business needs may be required, up to 10%.