Supervisor, Insurance Analyst

Location: Onsite in North Chicago, Illinois, United States

Salary: $65,500–$125,500 per year

Company

hirify.global discovers and delivers medicines and healthcare solutions across immunology, oncology, neuroscience, and aesthetics.

What you will do

• Supervise insurance analysts verifying patient benefits and handling claim rejections.
• Resolve complex prior authorization, denied coverage, reimbursement, and alternate funding issues with cross-functional partners.
• Monitor calls, review cases, coach direct reports, and provide performance feedback and reviews.
• Manage scheduling, attendance, vacation and overtime requests, employee issues, and hiring activities.
• Track performance metrics, workload deliverables, progress reports, and payor intelligence for management.
• Identify process improvements and support the implementation of new pharmacy projects and products.

Requirements

• Associate or bachelor's degree in health sciences or business preferred; relevant experience may be considered.
• 3–5 years of healthcare industry experience in reimbursement, billing, prior authorization, appeals, or specialty pharmacy operations.
• 1–2 years of supervisory experience in a call center, physician practice, managed care, or healthcare insurance setting preferred.
• Thorough knowledge of commercial and government pharmacy and medical insurance programs, billing, reimbursement, prior authorization, appeals, and specialty pharmacy operations.
• Strong leadership, coaching, communication, organization, time management, problem-solving, and multitasking skills.
• Proficiency with Microsoft Office and the ability to learn and navigate other computer systems.

Culture & Benefits

• High-touch service model focused on patients and physician offices.
• Collaborative, cross-functional working environment.
• Paid time off including vacation, holidays, and sick leave.
• Medical, dental, and vision insurance for eligible employees.
• 401(k) and eligibility for short-term incentive programs.