Associate Director of Prototype Fleet & Repair (Robotics)

Location: Waltham, Massachusetts; candidates must be eligible to work in the United States

Base pay: $180,000–$220,000 annually, plus an annual bonus structure

Company

hirify.global develops advanced robotic systems, including the Atlas robot platform.

What you will do

• Own fleet health, availability, monitoring, triage, escalation, asset tracking, and readiness for deployed Atlas robots across internal and partner locations.
• Build and lead Fleet Operations teams, including Robot Captains, Fleet Operations Technicians, and Internal Application Engineers.
• Lead end-to-end service and repair operations for full robots, sub-assemblies, actuators, and PCBAs, targeting less than one hour MTTR for critical repairs.
• Develop repair instructions, troubleshooting guides, diagnostic playbooks, retrofit campaigns, preventative maintenance programs, and Tiered Technical Support processes.
• Partner with Engineering, Quality, Test Engineering, Supply Chain, Global Support Services, and program leadership on reliability, root cause analysis, spare parts, and corrective action.
• Manage team development, operating budgets, headcount planning, facilities requirements, and fleet and repair priorities across scaling Atlas programs.

Requirements

• Bachelor’s degree in Mechanical, Electrical, Systems, Industrial Engineering, or an equivalent technical discipline.
• 10+ years of experience in field operations, service and repair, fleet management, or a related operational role in a hardware product environment.
• 5+ years of people management experience, including managing managers or senior supervisors.
• Experience leading technical teams across multiple functions and building operational infrastructure, processes, metrics, and systems.
• Knowledge of fleet metrics including OEE, Availability, Utilization, MTTR, MTB Fall, MTB Failure, and fleet-wide uptime.
• Must be eligible to work in the United States; visa sponsorship is not available.

Nice to have

• Experience in robotics, aerospace, automotive, or another high-complexity electromechanical product environment.
• Experience with FRU strategy, spare parts planning, min/max inventory management, and fleet tracking systems.
• Experience managing repair or service operations across multiple sites or locations.
• Advanced degree or MBA.

Culture & Benefits

• Full-time employment with medical, dental, and vision coverage.
• 401(k), paid time off, and an annual bonus structure.
• Work spanning strategic planning, technical team leadership, and hands-on repair operations.