Paralegal (Legal Claims)

Location: Home United Kingdom; Workplace type: Hybrid

Company

hirify.global provides legal and claims solutions to insurers, businesses, and suppliers in the insurance sector, including litigation support and technology-enabled claims handling.

What you will do

• Maintain case management systems with file allocations, diary records, court dates, directions, applications, orders, and general activity.
• Draft routine court documents, including AOS, Notices of Change, court orders, witness summonses, and precedent-based applications.
• Liaise with courts, counsel, opponents, experts, witnesses, insureds, brokers, and medical providers to progress cases.
• Follow up on outstanding instructions, documents, payments, and other actions within required deadlines.
• Manage CRU diary updates, payment requests, file administration, billing queries, write-off forms, and file closure or transfer activities.
• Support recovery of client outlay and conduct basic investigations into liability and quantum.

Requirements

• Experience working in a legal environment is desirable.
• Strong communication, negotiation, information-gathering, and third-party liaison skills.
• Ability to work independently, follow structured programmes, and prioritise and organise workloads.
• IT literacy, including proficiency in Microsoft Word, Excel, and Outlook.
• Experience using claims or case management systems and alpha-numerical filing systems.
• GCSE grades A–C in Maths and English, or equivalent.

Culture & Benefits

• Permanent full-time schedule of 35 hours per week, Monday to Friday, 9:00–17:00 with one unpaid lunch hour.
• 25 days of annual leave, increasing with service, with the option to buy or sell up to three days.
• Healthcare cash plan, online GP access, mental health and wellbeing support, and financial and legal wellbeing services.
• Pension contributions, with 5% employee and 3% employer contributions, plus death-in-service cover after one year.
• Access to cycle-to-work, technology, season-ticket loan, gym, and discount schemes after successfully completing probation.

Hiring process

• Application and CV review.
• Initial phone call followed by an interview and second-stage interview.
• Offer and hiring decision.