Sr. Business Systems Analyst, Go-to-Market (Remote)

Location: USA - Remote

Salary: $125,000–$180,000 per year, with eligibility for bonuses, equity grants, health insurance, 401(k), and paid time off.

Company

CrowdStrike is a cybersecurity company protecting organizations with an AI-native security platform and large-scale distributed systems.

What you will do

• Lead Salesforce Lead-to-Order projects, facilitate requirements sessions, translate business needs into functional designs, and create implementation and training documentation.
• Identify, prioritize, and define AI-enabled capabilities across the L2O lifecycle, including Agentforce agents, Einstein/Prompt Builder use cases, opportunity creation, and approvals.
• Design Salesforce mobile and mobile-optimized experiences that help sellers manage opportunities, route approvals, and act on AI recommendations in the field.
• Assess sales tools and lead build-versus-buy recommendations for new capabilities.
• Own user stories, business process documentation, functional requirements, testing, reporting, training, and ongoing Salesforce Sales Cloud enhancements.
• Drive adoption and change management while collaborating with Sales, Sales Operations, Finance, Legal, Data, and Platform teams.

Requirements

• 8+ years of business analysis experience and 5+ years of Salesforce expertise.
• Strong knowledge of Lead-to-Order processes, sales operations workflows, and sales process transformation.
• Experience delivering AI-enabled business capabilities, defining use cases, evaluating feasibility, and measuring outcomes.
• Hands-on experience with Agentforce, Einstein GPT/Prompt Builder, or Data Cloud, plus Salesforce certifications such as Admin, Advanced Admin, or Sales Cloud Consultant.
• Experience designing mobile-first Salesforce experiences and driving field or mobile adoption.
• Knowledge of AI governance, data privacy, model output validation, auditability, responsible AI guardrails, stakeholder management, and senior-leadership communication; bachelor's degree in Business, IT, or a related field.

Culture & Benefits

• Flexible work environment with autonomy and a focus on responsible AI adoption, experimentation, and innovation.
• Comprehensive physical and mental wellness programs.
• Competitive vacation and holidays, plus paid parental and adoption leave.
• Professional development opportunities for employees at every level.
• Employee networks, geographic neighborhood groups, volunteer opportunities, and office amenities.