Bilingual Platinum Specialist (English/French)

Location: Mississauga, Ontario, Canada

Salary: CAD 50,000–65,000 per year

Company

hirify.global provides financial and life insurance services through its organization and subsidiaries.

What you will do

• Handle calls and inquiries from top Canadian leaders, providing specialized and expedited support.
• Support leaders across life policies, commissions, licensing, and PFSL operations.
• Resolve inquiries through completion and maintain ownership when follow-up is required.
• Review leader statistics, prepare and analyze business data, and help leaders stay focused on company targets.
• Identify process improvements with management and recommend ways to improve the field experience with the Home Office.
• Build relationships with Top Producer Members and ensure compliance with policies, procedures, and legal and ethical standards.

Requirements

• Excellent verbal and written communication skills in English and French.
• University degree or equivalent knowledge and experience in the insurance industry.
• Subject matter expertise in life insurance operations and PFSL.
• Strong problem-solving, analytical, prioritization, attention-to-detail, and pressure-management skills.
• Ability to adapt quickly to policy and procedure changes, take initiative, and work effectively with management and key personnel.
• Proficiency in Microsoft Word, PowerPoint, and Excel.

Nice to have

• Experience in sales or business ownership.

Culture & Benefits

• Full-time employment within an equal-opportunity organization.
• Commitment to diversity and inclusion across the workplace.
• Programs and initiatives focused on respecting and valuing employee perspectives.