Account Representative – Technical Inside Sales (Manufacturing)

Location: Norwood, Massachusetts, United States of America; hybrid options are available after the initial training period.

Salary: $36–$42 per hour, plus quarterly commission opportunities.

Company

hirify.global designs and manufactures mechanical testing systems used by manufacturers to evaluate product performance and durability.

What you will do

• Understand customer needs and guide customers toward practical technical solutions.
• Learn hirify.global products and apply product knowledge to real-world customer problems.
• Follow up on inquiries and identify new sales opportunities.
• Organize and manage customer interactions using CRM tools.
• Work independently while collaborating with a small, supportive team.

Requirements

• Strong problem-solving skills and a proactive approach.
• Strong communication skills and a collaborative mindset.
• Comfort with technology and interest in technical concepts.
• Ability to work independently and contribute to a close-knit team.
• Associate’s degree or higher preferred; a technical degree or equivalent experience is valued.

Nice to have

• Experience in laboratory work, technical support, manufacturing, or another problem-solving role.
• Previous sales experience is not required.

Culture & Benefits

• Culture focused on curiosity, learning, collaboration, and diverse perspectives.
• Growth and mentorship opportunities.
• Hybrid flexibility after the initial training period.
• Health coverage and retirement plans.
• Competitive pay with additional quarterly commission opportunities.