Case Manager

Location: Brisbane, Queensland, Australia. The work model prioritizes in-person collaboration while offering flexibility.

Company

hirify.global’s Insurance Software and BPS division helps insurers modernize and operate core insurance functions, including policy administration, claims, billing, analytics, and digital engagement.

What you will do

• Oversee and manage workers’ compensation claims for injured workers in a self-insured environment.
• Coordinate medical care and communication with medical providers, employees, and management.
• Facilitate return-to-work programs and support safe, efficient outcomes.
• Ensure compliance with applicable workers’ compensation laws and regulations.
• Assess complex information, identify issues, and implement timely solutions.

Requirements

• At least 2 years of experience in workers’ compensation case management, preferably in a self-insured environment.
• Bachelor’s degree in human resources, business administration, nursing, or a related field is desirable.
• Strong knowledge of workers’ compensation laws and regulations.
• Excellent communication, interpersonal, analytical, organizational, and problem-solving skills.
• Ability to manage multiple cases, prioritize effectively, and maintain attention to detail.
• Proficiency in Microsoft Office Suite.

Culture & Benefits

• Inclusive workplace focused on belonging, diversity, and corporate citizenship.
• Onboarding and ongoing development resources, including DXC University.
• Flexible leave options, including purchased leave.
• Charitable and emergency services volunteer days.
• Employee Assistance Program supporting employees and their families.
• Novated leasing, discounted health insurance, paid parental leave, and other discounts.