Business Operations Manager (Ecommerce/AI)

Location: New York City, hybrid, with three days per week in the NYC office

Salary: $100,000–$125,000 base compensation per year

Company

hirify.global provides an AI operating system for ecommerce businesses, combining business data, measurement, insights, and automated actions.

What you will do

• Manage cross-functional projects from planning through rollout and follow-up.
• Translate strategic priorities into requirements, workstreams, timelines, owners, dependencies, and execution plans.
• Coordinate customer, data, platform, product, billing, pricing, and internal-system migrations.
• Support feature-flag introductions, modifications, rollouts, and retirements.
• Build scalable systems and processes for migrations, feature releases, pricing changes, and packaging updates.
• Maintain project-management intake processes, track risks and commitments, and provide stakeholders with clear progress and outcome updates.

Requirements

• 2+ years of experience in business operations, program management, project management, consulting, or a related role.
• Ability to turn ambiguous priorities into clear plans and drive cross-functional initiatives through completion.
• Strong organization, attention to detail, follow-through, written communication, and verbal communication skills.
• Ability to establish timelines, manage dependencies, and hold stakeholders accountable.
• Comfort managing multiple changing priorities in a fast-moving environment.
• Proactive, hands-on approach to tickets, documentation, validation, and follow-ups; deep technical expertise is not required.

Nice to have

• Experience with migrations, product rollouts, pricing and packaging changes, or operationally complex initiatives.
• Conceptual understanding of SQL, data workflows, and system dependencies.
• Experience with lightweight data analysis, modeling, workflows, or internal-process automation.

Culture & Benefits

• Customer-focused approach to projects and product development.
• Fast-paced environment focused on quick iteration and delivery.
• Values include trust, curiosity, candor, integrity, and empathy.
• Inclusive workplace and equal-opportunity employment.