6 дней назад
Travel Executive (Travel Management)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Travel Executive (Travel Management): Managing client travel requirements, bookings, ticketing, and logistical itineraries across air, rail, hotel, and ancillary services with an accent on VIP client service, GDS accuracy, and negotiated travel solutions. Focus on handling complex travel requests, resolving booking and service issues, maintaining complete PNR and desktop files, and coordinating continuity of service with global teams.
Location: Los Angeles, CA; hybrid
Company
provides personalized travel and event management services for major brands, C-suite executives, and award-winning productions.
What you will do
- Manage client travel requirements, preferences, budgets, and logistical itinerary plans.
- Handle inquiries, bookings, ticketing, and reservations for air, rail, hotels, and ancillary services.
- Maintain accurate GDS PNR entries, desktop files, documentation, and client or supplier communications.
- Investigate and resolve booking errors and client complaints while maintaining high customer service standards.
- Negotiate vendor rates, reduce client expenditure, and identify opportunities to support profitability.
- Process administrative and accounting queries through final reconciliation and maintain client and supplier relationships.
Requirements
- At least 2 years of experience in a travel agency.
- Strong knowledge of airfares, contracted fares, ticketing, and reissues.
- Required experience with a GDS; Galileo is preferred.
- Experience booking flights and hotels, with a solid understanding of published airfares.
- Availability for a full-time, 40-hour-per-week schedule; weekend and on-call coverage may be required.
- A BA/BS degree is preferred, or equivalent education and directly related experience.
Nice to have
- Experience handling VIP, entertainment, or group travel clients.
Culture & Benefits
- Collaborative work with global teams on company initiatives and travel solutions.
- High-touch, personalized service environment with varied and challenging responsibilities.
- Wellness and EAP program.
- Employee discounts.
- Competitive salary.
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