Account Relationship Associate

Location: Houston, TX, United States; office-based

Company

hirify.global is a national bank providing banking products and services to clients.

What you will do

• Provide administrative support to account officers, including typing, filing, telephone support, and document maintenance.
• Manage day-to-day client interactions related to establishing, documenting, maintaining, and servicing account relationships.
• Advise clients and internal partners on bank products and services while developing customer relationships.
• Identify, research, analyze, and resolve complex account problems.
• Prepare accurate documentation, memos, correspondence, and materials for clients, officers, attorneys, and agencies.
• Maintain knowledge of products, services, systems, and related technology, train others when needed, and make routine decisions in an officer's absence.

Requirements

• High school diploma or GED.
• At least 3 years of experience in a clerical support role.
• Excellent written and verbal communication skills, including professional grammar and demeanor.
• Strong organization, attention to detail, planning, follow-up, and multitasking abilities.
• PC and internet proficiency, with the ability to build and maintain internal and external customer relationships.
• Must be currently authorized to work full-time in the United States; immigration sponsorship is not available.

Culture & Benefits

• Full-time office-based employment.
• Some positions outside the branch network may be eligible for flexible work arrangements, subject to hiring-team confirmation.
• Equal opportunity and tobacco-free hiring practices.