5 дней назад
Enrollment Coordinator (Healthcare)
50 000 - 50 000$
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Enrollment Coordinator (Healthcare): Guiding prospective patients through enrollment in a telehealth program for opioid use disorder with an accent on empathetic outreach, cold calling, referrals, and trauma-informed care. Focus on re-engaging prospective patients, tracking enrollment metrics, and improving patient access in a fast-paced remote startup environment.
Location: Remote anywhere in the United States; Tuesday–Saturday, 12 PM–8 PM ET.
Salary: $50,000 USD per year.
Company
is a venture-backed healthcare startup providing FDA-approved medication and clinical care for opioid use disorder through a telehealth platform.
What you will do
- Guide prospective patients through the first steps of enrollment and help overcome initial barriers to treatment.
- Engage prospective patients through direct outreach, cold calls, referrals, and follow-ups.
- Use a patient-centered and trauma-informed approach when guiding patients into care.
- Re-engage prospective patients who have fallen out of contact.
- Track outreach and enrollment data to identify growth and efficiency opportunities.
- Represent ’s mission as a member of the Enrollment Team.
Requirements
- 2+ years of experience in a client-, customer-, or patient-facing role, with the ability to build rapport empathetically.
- Comfort with phone outreach, including cold calls and follow-ups.
- Technical savvy and the ability to work across multiple platforms in a remote-first environment.
- Adaptability, proactivity, and motivation to improve systems and processes in a fast-paced startup setting.
- Ability to use metrics to track outreach and enrollment outcomes.
Culture & Benefits
- Fully remote, technology-driven work environment.
- Medical, vision, and health insurance, with many plans fully covered for employees.
- 20 days of PTO initially, increasing to 5 weeks after 2 years and 6 weeks after 5 years.
- 10 company holidays and a one-time work-from-home stipend.
- 401(k) contribution platform, life insurance, disability coverage, financial wellness support, and virtual primary care.
Будьте осторожны: если работодатель просит войти в их систему, используя iCloud/Google, прислать код/пароль, запустить код/ПО, не делайте этого - это мошенники. Обязательно жмите "Пожаловаться" или пишите в поддержку. Подробнее в гайде →
Похожие вакансии
6 дней назад
Patient Experience Representative (Healthcare)
45 000 - 48 000$
7 часов назад
Senior Provider Onboarding Associate (Medical)
5 дней назад
Patient Experience Specialist II (Telehealth)
6 дней назад
Client Support Specialist (Healthcare AI)
55 000 - 60 000$
6 дней назад
Customer Success Manager
19 часов назад
Client Operations Specialist (Healthcare)
30 000GBP