Administration Expert Medical Opinion (International)

Location: Hybrid work in offices located in Barcelona, Spain

Salary: Approximately €22,700 gross per year

Company

hirify.global International provides virtual healthcare services, connecting users with primary, mental health, and expert care.

What you will do

• Manage incoming requests and create, assign, and follow up on Expert Medical Opinion cases.
• Collect and verify patient information and service eligibility.
• Coordinate communications among Case Managers, Medical Experts, physicians, insurance companies, patients, and internal teams.
• Liaise with Medical Experts to support case resolution and ensure deadlines and SLAs are met.
• Maintain accurate case data, review quality feedback, and escalate cases when necessary.
• Coordinate with Finance on payment-related matters and support incident resolution.

Requirements

• Bachelor's degree or equivalent.
• Experience in administration, operations, or coordination, preferably in healthcare.
• Fluent English required; additional languages are advantageous.
• Strong organization, attention to detail, prioritization, communication, and interpersonal skills.
• Ability to manage multiple tasks and deadlines, solve problems, adapt, and collaborate with diverse stakeholders.
• Availability for Monday-to-Friday shifts, initially 7:00–15:00 and later 15:00–22:00.

Culture & Benefits

• Full-time fixed-term contract with prospect of continuity.
• Hybrid work arrangement in the Barcelona office.
• Initial and ongoing training.
• Opportunities for professional development in a leading virtual healthcare company.
• Equal opportunity workplace committed to diversity and individuality.