обновлено 6 часов назад
Lead Customer Marketing Manager (B2B SaaS)
182 750 - 215 000$
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Описание вакансии
Текст:
TL;DR
Lead Customer Marketing Manager (B2B SaaS): Building multi-channel customer expansion and retention campaigns for Carta’s Cap Table business with an accent on customer segmentation, personalization, in-product discovery, and AI-enabled automation. Focus on designing upsell and cross-sell programs, coordinating Product, Sales, Customer Success, and Marketing teams, and scaling data-driven account-based marketing across customer journeys.
Location: San Francisco, CA; New York, NY; or Seattle, WA, United States
Salary: $182,750–$215,000 in San Francisco or New York; $173,613–$204,250 in Seattle.
Company
is a software platform and AI-native ecosystem for private capital, combining equity management, fund administration, reporting, and transaction infrastructure.
What you will do
- Define customer marketing strategy across channels to accelerate expansion of the Cap Table business.
- Own upsell and cross-sell programs for QSBS, Total Compensation, Equity Advisory, and future add-on products.
- Develop integrated campaigns across content, live and webinar events, paid channels, and customer communications.
- Collaborate with Product, Product Marketing, Sales, Customer Success, Lifecycle, Marketing Operations, Engineering, and other marketing partners.
- Build and scale in-product discovery campaigns, personalized account-based marketing, and AI-assisted account intelligence.
- Use automation and AI platforms to improve campaign planning, production, workflow efficiency, and performance management.
Requirements
- 8+ years of customer or growth marketing experience, preferably in B2B SaaS or outbound marketing.
- Experience partnering cross-functionally to deliver measurable business results.
- Experience designing multi-channel go-to-market programs across in-product experiences, email nurtures, virtual and in-person events, paid social, and targeted outbound campaigns.
- Ability to build and scale automated programs using triggers and workflows.
- Data-driven, customer-focused approach with the ability to use insights to set priorities and optimize campaigns.
- BA degree required.
Nice to have
- Financial services or private capital experience.
Culture & Benefits
- Equity is provided for all full-time roles.
- Competitive benefits package.
- Commission plans may apply to the role.
- Work is performed within ’s United States employment framework, which uses E-Verify for employment authorization.
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