Leadership Development
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Location: On-site at the Forest Acres facility in South Carolina, United States. Service center hours are Monday–Friday, 7:30 a.m.–6:00 p.m., and Saturday, 8:00 a.m.–4:00 p.m.; schedule and shift assignments depend on the technician position and level.
Salary: $55,000–$80,000 annually, with annual bonus potential based on performance.
Company
provides membership, travel, insurance, financial services, and roadside assistance to approximately 14 million members and customers across 14 states and two U.S. territories.
What you will do
- Rotate through customer service, sales, operations, and financial performance functions to learn how to manage a Car Care Center.
- Manage daily operations, including payroll, expenses, inventory, staffing, financial performance, and shop efficiency.
- Monitor sales and financial results and implement action plans to achieve profitability and performance goals.
- Recruit, schedule, develop, coach, and manage employees while maintaining productivity, quality, and customer service standards.
- Partner with area and regional leaders on hiring, compensation, promotions, performance management, and terminations.
- Resolve customer concerns, identify additional member needs, and enforce workplace safety standards and corrective actions.
Requirements
- High school diploma, GED, and/or technical school certification.
- Valid driver's license.
- At least two years of leadership experience, including managing direct reports and delivering face-to-face customer service.
- Strong business and financial acumen, with the ability to analyze performance, assess risks, and make sound decisions.
- Ability to lead teams, build partnerships, communicate effectively, and achieve results through collaboration and accountability.
- Ability to stand, walk, lift and carry automotive parts and equipment weighing up to approximately 80 pounds, and work on foot in a hot, noisy shop environment throughout the shift.
Nice to have
- Bachelor’s degree.
Culture & Benefits
- Medical, prescription, dental, vision, HSA, FSA, and employee assistance program options.
- Company-paid basic life insurance, disability coverage, and optional supplemental insurance.
- 401(k) plan with company matching and additional company contributions.
- Paid time off, company holidays, mental health day, floating holidays, volunteer day, and other paid leave programs.
- Tuition assistance, professional certification reimbursement, and career development opportunities.
- Complimentary AAA membership with roadside assistance and travel discounts, plus adoption assistance.
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