Social Media and Administration Specialist (Hospitality)

Location: Work from home in the Philippines; working hours are 9:00 AM–6:00 PM AEST / 07:00 AM–4:00 PM Philippine Time.

Company

hirify.global supports an Australian hospitality business with social media, digital marketing, reservations, guest communication, and administration.

What you will do

• Manage the social media content calendar and create Instagram posts, Reels, and Stories.
• Edit supplied video footage, write on-brand captions, and create graphics and marketing collateral in Canva.
• Promote accommodation, experiences, athlete camps, and special events across digital channels.
• Manage comments, messages, online reviews, email marketing support through Mailchimp, and basic WordPress updates.
• Respond to accommodation enquiries, update reservations, and administer Booking.com and other online travel agencies.
• Handle guest communications, payment follow-ups, invoices, records, spreadsheets, and general administrative support.

Requirements

• Excellent written and spoken English skills.
• Professional social media experience, especially with Instagram Reels and Stories.
• Video editing experience with CapCut, Premiere Pro, or similar tools.
• Strong Canva, Meta Business Suite, copywriting, spreadsheet, and general computer skills.
• Excellent organisation, attention to detail, independence, and ownership of responsibilities.

Nice to have

• Experience in hotels, tourism, Booking.com, property management systems, Mailchimp, WordPress, or endurance sports brands.

Culture & Benefits

• HMO, dental, and life insurance from day one for the employee and one free dependent.
• Uncapped placement incentives.
• Ongoing training and upskilling opportunities.
• Paid birthday, vacation, medical, and maternity leave.
• Up to six vacation days may be converted to cash on the work anniversary.
• Employee engagement activities include year-end parties, family days, and team building.