Business Analyst (Salesforce)

Location: Remote from a home office in the United States; Monday to Friday, 8:00am–5:00pm. Occasional travel may be required for meetings, collaborative activities, or team building.

Salary: Up to $65,000 annual salary, with annual bonus potential based on performance.

Company

hirify.global provides membership, travel, insurance, financial services, and roadside assistance offerings through AAA and affiliated brands across the United States.

What you will do

• Design, develop, implement, and support moderately complex Salesforce-based solutions.
• Support project activities and develop, code, and test programs.
• Create system documentation, including structure charts, screen designs, data flow diagrams, file layouts, report layouts, and job run descriptions.
• Analyze business problems and evaluate information systems and dependencies between components.
• Troubleshoot and resolve issues in test, development, and production environments.
• Write procedures and technical materials while managing concurrent activities.

Requirements

• College coursework in Computer Science or Information Systems.
• Experience with distributed or web-based system development.
• Experience with programming languages such as Apex, JavaScript, Java, or Python.
• Knowledge of database management systems such as IMS DB, DB2, Oracle, SQL Server, or Access.
• Basic understanding of APIs, integrations, and REST/SOAP services.
• Experience with Salesforce, including Apex, Lightning components, Lightning Web Components, Salesforce configuration, declarative tools, and software development principles.

Nice to have

• Bachelor's degree in Computer Science or Information Systems.
• Technology certification.
• Knowledge of development methodologies and project lifecycle coursework.

Culture & Benefits

• Remote home-office work under the ACG Flex Work policy, subject to policy changes.
• Medical, prescription, dental, vision, HSA, FSA, and employee assistance benefits.
• 401(k) plan with company matching and additional company contributions.
• Paid time off, company holidays, mental health and floating holidays, volunteer day, and paid leave programs.
• Tuition assistance, professional certification reimbursement, and career development opportunities.
• AAA membership with roadside assistance and travel discounts, plus adoption assistance.

Hiring process

• Employment is subject to a background check and drug screen based on position requirements.