Retention Marketing Specialist

Location: Los Angeles, California, United States; hybrid schedule with at least three days in the office per week, Tuesday through Thursday.

Annual compensation: $67,000–$95,000, depending on skills, qualifications, experience, and geographic location.

Company

hirify.global is an e-commerce fashion company focused on ethical factories, premium materials, sustainability, transparent pricing, and long-term customer relationships.

What you will do

• Build, test, and deploy campaigns across email and SMS.
• Test segmentation strategies and improve targeting and personalization with the Retention Marketing Manager.
• Build and optimize welcome, abandoned-cart, post-purchase, replenishment, winback, VIP, and churn-risk lifecycle flows.
• Support list hygiene, deliverability, and compliance across email and SMS channels.
• Prepare and use email and SMS reporting to guide campaign decisions and priorities.
• Monitor lifecycle marketing trends and apply relevant best practices.

Requirements

• 2–3 years of experience in email, SMS, or lifecycle marketing, ideally in online retail or e-commerce.
• Hands-on experience with an ESP such as Klaviyo, Attentive, Emarsys, or a similar platform.
• Strong working knowledge of HTML for building emails.
• Experience using data to inform segmentation and testing decisions.
• Test-and-learn mentality, curiosity about customer behavior, strong attention to detail, and a QA-first approach.
• Collaborative approach to cross-functional work.

Culture & Benefits

• Work from the Los Angeles Creative Studio in the Arts District under a hybrid schedule.
• Collaborate with cross-functional partners across the business.
• Contribute to a customer experience centered on ethical production, sustainability, and transparency.