Salesforce System Administrator (Salesforce)

Location: Madrid Office, hybrid

Salary: €45,000–€60,000 per year, plus equity and bonus

Company

hirify.global operates a business technology environment supporting Salesforce-based sales, quoting, ordering, service, and post-sale operations.

What you will do

• Own Salesforce support tickets from intake through investigation, resolution, validation, communication, and closure.
• Manage the daily health, configuration, security, reliability, and production support of Sales Cloud, CPQ, Order Management, and Service Cloud.
• Reproduce and troubleshoot authentication, permissions, visibility, reporting, automation, email, integrations, and data-quality issues.
• Provision and deprovision users and administer profiles, permission sets, licenses, roles, queues, groups, delegated administration, and record-level access.
• Support CPQ quoting, product configuration, pricing, approvals, delegation, and quote-to-order readiness.
• Collaborate with Development, Solution Architects, Sales Operations, Product, Finance, Support, and other stakeholders on platform improvements and escalations.

Requirements

• 3+ years of Salesforce administration experience, including hands-on production support in a live business environment.
• Experience with end-to-end Lead-to-Order, CPQ, Order Management, Case Management, Service Cloud, portals, integrations, and post-sale operations.
• Strong knowledge of Salesforce security, sharing, user access, declarative automation, data quality, and troubleshooting.
• Experience with sandbox management, testing, deployments, release coordination, change control, Jira or service-desk workflows, and Agile practices.
• Ability to investigate methodically, document evidence and resolutions, create reusable procedures, and identify automation or process improvements.
• Required certification: Salesforce Administrator (ADM-201).

Nice to have

• Salesforce CPQ Specialist certification.
• Experience supporting external portals, Salesforce Experience Cloud, integrations, connected applications, APIs, flows, and deployment issues.
• Experience with Case Management configuration, service workflows, queues, escalation, routing, notifications, and automation.
• Experience with Agile ceremonies, Jira, service-desk, change-management, and production-support processes.
• Experience in data storage, AI, or enterprise technology industries, or exposure to subscription billing and order management systems.

Culture & Benefits

• Hybrid work arrangement based in the Madrid office.
• Equity offering.
• Bonus opportunity.
• Cross-functional collaboration with business and technical stakeholders.