2 дня назад
Technical Trainer (Cybersecurity)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Technical Trainer (Cybersecurity): Delivering technical training for IT security risk and compliance solutions to customers, partners, prospects, and employees with an accent on training content development, eLearning, simulations, labs, and instructor-led delivery. Focus on designing assessments, collaborating with engineering and product stakeholders, and developing expertise in cybersecurity products.
Location: Must be based in Pune, India
Company
provides IT security risk and compliance solutions and delivers technical training for its products.
What you will do
- Consult with stakeholders to define technical enablement and training needs.
- Collaborate with Engineering, Product Management, Subject Matter Experts, Solution Architects, Sales, and Technical Support to validate training content.
- Deliver technical training to customers, prospects, partners, and internal employees through in-person and online formats.
- Design, develop, maintain, and deliver eLearning, videos, simulations, labs, classroom materials, and self-paced training.
- Develop subject matter expertise in products and support knowledge needs within the technical support organization.
- Manage relevant functions in the Learning Management System.
Requirements
- BSc/MSc degree or equivalent experience in Computer Science or a related engineering field.
- At least 1 year of experience delivering technical training in person and remotely.
- At least 2 years of experience working with IT security products such as endpoint protection, vulnerability management, SIEM, firewalls, compliance solutions, or networking products.
- Experience designing and developing technical training materials and writing assessments.
- Good written and oral English communication skills are required.
- Basic cybersecurity knowledge, multitasking ability, prioritization skills, and the ability to learn new technologies quickly.
Nice to have
- Knowledge and experience using products.
- Experience delivering product training through a certified education program.
- Knowledge of compliance standards and frameworks such as PCI, CIS, or NIST.
- Understanding of AWS, Microsoft Azure, or Google Cloud Platform.
- CompTIA Security+, cloud platform certifications, or multilingual skills.
Culture & Benefits
- Work with a global team of training professionals.
- Support customers and employees through classroom and online learning.
- Work cross-functionally with product, engineering, sales, architecture, and support teams.
Hiring process
- Panel interview with a required technical presentation.
- Previously created sample videos and training materials are a plus.
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