Customer Quality Engineer

Location: Hillsboro, Oregon, or Aurora, Illinois, United States. Requires flexibility for non-standard hours and alternate shifts supporting North America and Asia, plus 10%–50% domestic and international travel.

Company

hirify.global develops materials and solutions for the semiconductor industry and operates through global customer, supplier, and manufacturing networks.

What you will do

• Engage with customers, sales teams, manufacturing, product, supply chain, quality, and supplier organizations.
• Execute Customer Quality Engineering responsibilities under company policies, business processes, and account support plans.
• Support the Materials Solutions Division across problem solving, change management, audits, project development, product support, and development programs.
• Coordinate cross-functional projects and customer issues across products, regions, facilities, and suppliers.
• Maintain business process documentation, item tracking, performance reporting, and continuous improvement project support.

Requirements

• Bachelor of Science degree in Chemical, Mechanical, Electrical/Electronic Engineering, or a related technical field.
• 5+ years of engineering experience in quality, process, equipment, or materials, preferably in semiconductor or other manufacturing industries.
• Experience managing customer and internal issues, escalations, and projects focused on closing capability gaps.
• Knowledge of quality tools including Pareto analysis, FMEA, SPC/SQC, histograms, trend analysis, process mapping, design of experiments, cause-and-effect diagrams, and 8D problem solving.
• Ability to work non-standard hours and alternate shifts across North America and Asia, and to travel 10%–50% domestically and internationally.
• hirify.global does not provide immigration-related sponsorship for this role, including H-1B, TN, and STEM OPT sponsorship.

Nice to have

• Experience collaborating remotely with colleagues, customers, and suppliers in virtual meetings.

Culture & Benefits

• Values-driven culture centered on People, Accountability, Creativity, and Excellence.
• Competitive base salary and annual bonus eligibility.
• Progressive paid time off policy.
• 401(k) plan with employer matching and no delayed vesting.
• Health, dental, vision, and education assistance benefits.