2 дня назад
Implementation Manager
80 000 - 95 000$
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Implementation Manager (SaaS/Financial Services): Managing client deployments, integrations, and end-to-end projects for an AI assistant used by financial advisory firms with an accent on technical delivery, customer success, and cross-functional coordination. Focus on defining deployment milestones, solving complex integration and workflow challenges, and translating technical solutions for non-technical stakeholders.
Location: Denver, United States; hybrid schedule with three days in the office each week and the first 60 days fully in-office.
Salary: $80,000–$95,000 annual base salary plus equity.
Company
provides an AI assistant that helps financial advisors automate operational work, complete client-related tasks, and grow their businesses.
What you will do
- Manage multiple client deployment projects and workstreams from planning through delivery.
- Define success criteria, deployment milestones, and usage targets with clients.
- Lead integrations and deploy solutions aligned with client-specific requirements.
- Serve as the technical escalation point for integration and customer issues.
- Collaborate with product, engineering, support, and other cross-functional teams to test, document, and roll out features.
- Translate technical concepts and client requirements into clear solutions for technical and non-technical stakeholders.
Requirements
- 3+ years of experience in technical implementation or solutions delivery roles.
- Strong project management skills and the ability to manage multiple concurrent projects.
- Experience with SaaS platforms, APIs, and system integrations.
- Excellent communication and customer-facing skills, including the ability to work with technical and non-technical stakeholders.
- Strong problem-solving, prioritization, collaboration, and emotional intelligence skills.
- Ability to work in the Denver office three days per week; the first 60 days are fully in-office.
Nice to have
- Familiarity with financial services workflows and compliance requirements.
- Experience with relational databases such as PostgreSQL or MSSQL, or programming in JavaScript or Python.
- Exposure to Salesforce, Office 365, virtual meeting platforms, VoIP systems, REST APIs, or BI tools.
Culture & Benefits
- Medical, dental, and vision coverage with most employee premiums covered.
- FSA matching up to $500 per year and a 401(k) with pre-tax and Roth options.
- Unlimited PTO, paid sick time, and 11 paid holidays.
- Paid parental leave of 12 weeks for birthing parents and 6 weeks for non-birthing parents.
- MacBook laptop, Google Workspace, Slack, and Zoom provided, plus an equity grant.
- Collaborative, low-ego work environment with growth opportunities for high performers.
Hiring process
- 30-minute recruiter screen.
- Up to three 30–45-minute video or onsite interviews.
- Offer is subject to background and reference checks.
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