6 дней назад
UX Researcher - Online Shopping (6 Months Fixed Term Contract)
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
UX Researcher - Online Shopping (6 Months Fixed Term Contract) (Qualitative and quantitative UX research): Designing and conducting research to generate data-driven insights that improve online grocery shopping journeys with an accent on usability testing, customer interviews, research planning, and data synthesis. Focus on analysing large datasets, validating product solutions, and collaborating with designers, product managers, analysts, and developers to solve complex customer and business needs.
Location: London, United Kingdom; hybrid, with 60% of the week spent collaborating at office locations or local sites and the remainder remotely
Company
Tesco is a major retail and technology company operating supermarket, online shopping, and mobile network services.
What you will do
- Design and conduct user-centred research across products and projects to generate data-driven insights and recommendations.
- Create research briefs, study plans, timelines, and conduct qualitative and quantitative research.
- Analyse findings and present actionable insights to stakeholders and cross-functional teams.
- Partner with UX and UI designers, product owners, service designers, data specialists, product managers, and developers.
- Apply UX research methodologies to inform design decisions and improve customer shopping experiences.
- Maintain research tools, documentation, playbooks, facilities, and relationships with external partners and vendors.
Requirements
- Proven knowledge of UX research methodologies and practices.
- Hands-on experience with qualitative and quantitative methods, including usability testing, ethnography, contextual enquiry, personas, journey mapping, surveys, competitor analysis, and heuristics.
- Understanding of user-centred design principles and their application to interface and service design.
- Experience working with large datasets and sophisticated research reports.
Culture & Benefits
- Hybrid working with flexible working discussions available throughout the application process.
- Annual bonus scheme of up to 20% of base salary.
- 25 days of holiday plus a personal day and bank holidays.
- Private medical insurance and a 24/7 virtual GP service.
- Employee Assistance Programme and mental wellbeing support.
- Inclusive and accessible recruitment process with disability inclusion commitments.
Hiring process
- Applications are accepted until 04 September 2026.
- Flexible working and accessibility support can be discussed during the application process.
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