UX Researcher (Growth)

Location: Remote (Canada)

Salary: CAD 195,640–245,220 annual base salary

Company

hirify.global develops secure networking software that connects people and devices and helps organizations protect networks and share access to internal tools.

What you will do

• Own the full lifecycle of growth research studies, including scoping, recruiting, conducting, analyzing, and communicating findings.
• Design and run moderated and unmoderated usability tests, surveys, interviews, mixed-methods research, and longitudinal studies.
• Analyze behavioral data from logs, community forums, feedback forms, and experimental research to validate hypotheses and identify research opportunities.
• Identify user needs and adoption friction across trial, proof-of-concept, onboarding, acquisition, and activation experiences.
• Partner with the Growth PM and Growth Designers to translate hypotheses into studies and findings into experiments and design improvements.
• Build expertise in user adoption and progressively manage the growth research agenda, including pricing, packaging, billing, and SKU research.

Requirements

• 5+ years of experience in UX research or a related applied research field.
• Strong quantitative research skills, including survey design, experimental methods, statistical analysis, and inferential statistics.
• Solid moderated and unmoderated usability testing experience and familiarity with one or more testing platforms.
• Experience independently managing recruiting, scheduling, and participant compensation.
• Clear communication skills for presenting findings to product and engineering audiences.
• Experience working in SaaS or B2B product environments.

Nice to have

• Growth or acquisition research experience.
• Advanced quantitative data analysis for user research.
• Experience in enterprise SaaS or technical product domains.
• Familiarity with A/B testing frameworks and experimentation programs.
• Background in human factors, behavioral psychology, or HCI.

Culture & Benefits

• Remote-first, flexible work environment with virtual and in-person social events and access to a corporate coworking program.
• Base salary, equity incentive plan, and comprehensive health, vision, and dental benefits with no waiting period.
• Employer-funded retirement contributions and paid time off.
• Annual professional development budget of $1,500 USD, plus mentorship and coaching opportunities.
• Company-provided laptop, monthly home internet reimbursement, and $500 USD for home office setup.
• Paid parental leave and annual retreats or team off-sites with colleagues across Canada, the United States, the United Kingdom, and Singapore.

Hiring process

• Hiring includes AI-assisted screening and assessment tools, while final decisions are made by people.
• Accessibility accommodations are available throughout the hiring process.