Engineer II, Market Technical Support (Field Applications) (Semiconductor)

Location: Suwon-si, Gyeonggi-do, South Korea

Company

hirify.global develops and supports products and solutions for the semiconductor industry.

What you will do

• Identify industry trends, customer needs, new product opportunities, and potential technologies for market applications.
• Support product development by creating application-specific test methods, designing and maintaining test equipment, and conducting product experiments.
• Plan and coordinate beta-site testing, analyze returned products, and recommend improvements.
• Provide technical sales and field applications support, including customer visits, product education, technical presentations, and application guidance.
• Research product applications and competitive comparisons, and contribute to technical literature, manuals, data sheets, and training programs.
• Investigate field issues, perform root cause analysis, and implement process improvements that increase customer satisfaction.

Requirements

• Bachelor’s degree in engineering or a closely related field.
• More than 3 years of experience in the semiconductor industry.
• Ability to communicate complex technical issues to internal and external customers.
• Strong problem-solving skills, including issue containment, root cause analysis, and corrective action.
• Proficiency in Excel, Word, and PowerPoint.
• Good English and availability for local and international travel, including travel to foreign countries.

Nice to have

• Experience with CAD, CFD, or Minitab.

Culture & Benefits

• Full-time employment.
• Collaboration with customers, sales, engineering, manufacturing, product management, and marketing communications.
• Work focused on technical expertise, customer orientation, creativity, innovation, accountability, integrity, and excellence.