Account Manager Sr Lead, Strategic Accounts (Japanese Speaking) (Fintech)

Location: Tokyo, Japan

Company

hirify.global provides fintech solutions serving financial markets, companies, and consumers globally.

What you will do

• Manage hirify.global’s largest capital markets client across its product portfolios.
• Act as the primary client liaison, representing client needs internally and maintaining strategic alignment.
• Develop and maintain tailored client success, retention, and expansion plans.
• Lead weekly check-ins, monthly performance reviews, product adoption discussions, and strategic engagements.
• Coordinate Sales, Renewals, technical, and other cross-functional teams during client engagements.
• Monitor client health, contractual obligations, financial performance, renewals, credits, and SLAs while maintaining accurate reporting.

Requirements

• Effective bilingual proficiency in English and business Japanese.
• Knowledge of the investment management lifecycle across front, middle, and back offices, including different vehicles and asset classes.
• In-depth expertise in at least one area such as electronic trading, risk and compliance, securities finance, derivatives, bank loans and CLOs, private equity, portfolio accounting, data management, or reconciliation.
• Experience in Client Success, Client Service, Client Support, Account Management, or a similar role.
• Ability to communicate business value clearly to stakeholders and strong customer-facing presentation skills.
• Strong analytical and leadership skills, including experience with Tableau or similar tools and collaboration with cross-functional teams.

Culture & Benefits

• Flexible and creative work environment.
• Diverse and collaborative atmosphere.
• Professional and personal development resources.
• Opportunities to volunteer and support charities.
• Competitive salary and benefits.