Director I Client Delivery (Healthcare Revenue Cycle)

Location: Remote position with required travel and onsite work at client, temporary, or corporate offices; must be willing to relocate to or reside in the greater Stamford, CT area.

Travel: At least 75% travel is required, including long-distance, air, and car travel.

Company

hirify.global provides technology-enabled revenue cycle management solutions and point services for hospitals, health systems, and affiliated physician groups.

What you will do

• Lead day-to-day client operations and revenue cycle initiatives across Patient Access, Health Information Management, and Patient Financial Services.
• Plan and implement policies, objectives, and initiatives that improve revenue, cash flow, operational performance, and client outcomes.
• Build and maintain relationships with client leaders, influence decisions, align operational teams, and meet performance expectations.
• Monitor bad debt, identify process gaps, and recommend technology, service, and process improvements.
• Lead program-level and monthly client meetings covering performance, improvement opportunities, strategic initiatives, and escalated support needs.
• Partner with CFOs and other client executives on analysis, reporting, service-line development, payer changes, regulatory updates, and compliance requirements.

Requirements

• 3–5 years of people leadership experience.
• Advanced use of AI and experience managing teams that apply AI to process and technology improvements.
• Experience leading teams, coaching leaders, delegating accountability, and driving results.
• Strong executive communication, interpersonal, program management, and relationship-building skills.
• CRCR certification or another approved job-relevant certification.
• Bachelor’s degree or equivalent experience, preferably in Business.

Nice to have

• Experience with revenue cycle operations, including registration, billing, collections, denials, cash posting, financial counseling, and revenue integrity.
• High proficiency in Microsoft Office Suite, including PowerPoint, Excel, Word, Outlook, and Teams.

Culture & Benefits

• Benefits include healthcare, time off, retirement, and well-being programs.
• Professional certification opportunities and tuition reimbursement are available.
• Quarterly and annual incentive programs are offered.
• Work culture emphasizes collaboration, growth, innovation, customer focus, and work-life flexibility.