Financial Clearance Associate Specialist (Healthcare)

Location: Remote - Nationwide, United States; occasional travel to and onsite work at client, temporary, or corporate office locations may be required based on business needs.

Salary: $17.00–$18.65 per hour, based on experience.

Company

Healthcare revenue cycle management provider delivering technology-enabled end-to-end and point solutions for hospitals and affiliated physician groups.

What you will do

• Provide customer service while verifying patient insurance benefits in the HIS benefits system.
• Update workflow accounts with accurate documentation and account activity notes.
• Select appropriate medical records and schedule procedures based on physician orders.
• Assign insurance plans and complete electronic eligibility confirmations.
• Calculate patient cost share and attempt to collect liability by phone within 48 hours of the date of service.
• Communicate with hospital gatekeepers and explore process improvements, including the use of AI.

Requirements

• High school diploma required; an associate’s degree is preferred.
• Understanding of admissions, billing, payments, denials, and the patient insurance process.
• Knowledge of authorizations, benefits verification, medical terminology, and CPT/procedure codes.
• Strong communication, customer service, dependability, and relationship-building skills.
• Healthcare experience, Patient Access experience with managed care or insurance, and call center experience are preferred.

Culture & Benefits

• Healthcare, time off, retirement, wellness, and other benefits supporting physical, emotional, and financial well-being.
• Professional certification opportunities, tuition reimbursement, online and traditional learning, coaching, and continuing education support.
• Work-life flexibility, collaboration, diversity and inclusion, innovation, and recognition programs.
• Annual health risk assessment, service awards, celebrations, and quarterly and annual incentive programs.