Client Services Representative (Casual)

Location: On-site in New Liskeard, Ontario, Canada; flexibility to work at multiple banking centres within a reasonable travel distance is required.

Company

hirify.global is a relationship-oriented bank providing personal and business banking services and financial products.

What you will do

• Support clients with day-to-day banking needs, account questions, products, and transactions.
• Build meaningful client interactions and connect clients with the appropriate hirify.global specialists.
• Listen to client concerns, investigate issues, and take ownership of finding solutions.
• Introduce clients to mobile banking applications and help them manage their banking needs digitally.
• Work flexible banking centre hours, including evenings and weekends, when required.

Requirements

• Client-focused approach with empathy, accountability, and strong interpersonal communication.
• Ability to understand and support clients with financial products and transaction services.
• Digital literacy and willingness to learn mobile banking technologies.
• Must be legally eligible to work at the specified Canadian location and hold a valid work or study permit where applicable.
• Must be able to work on-site full-time during the role’s scheduled hours.

Culture & Benefits

• Inclusive environment focused on trust, teamwork, accountability, and respect for diverse perspectives.
• Competitive compensation and banking benefits, subject to program terms and conditions.
• Wellbeing support, employee and family assistance programs, and a points-based recognition program.
• Accessible candidate experience and accommodation support during recruitment.
• Access to modern workspaces and technology tools.

Hiring process

• May include an attribute-based assessment and other skills tests.
• Recruitment may use artificial intelligence tools as part of the application process.