Field Services Coordinator (Insurance)

Location: On-site in Saint Petersburg, Florida, United States.

Company

hirify.global provides insurance-related services and supports communities through healthcare partnerships.

What you will do

• Coordinate work assignments, workload management, and daily operational activities for the Area Management Team.
• Support the timely delivery of customer reports and achievement of service-level goals.
• Manage assigned tasks through the company ticketing system and monitor workflows.
• Communicate with clients, vendors, insureds, and internal stakeholders to resolve issues and provide updates.
• Escalate or resolve service-related inquiries, participate in meetings, and recommend process improvements.
• Assist with training, mentoring, administrative support, and special projects as needed.

Requirements

• Strong organizational, time-management, prioritization, and problem-solving skills.
• Ability to work independently with minimal supervision in a fast-paced team environment.
• Excellent verbal and written communication skills.
• Detail-oriented approach with sound decision-making abilities.
• Ability to interpret and follow written and verbal instructions.
• Proficiency in Microsoft Outlook, Word, and Excel.
• Ability to collaborate effectively with internal and external stakeholders.
• Comfort with an on-site presence to support collaboration, team leadership, and cross-functional partnership.

Nice to have

• Associate degree, or an equivalent combination of education and experience.
• At least 1 year of experience in insurance, loss control, operations, administrative support, or a related area.
• Internship experience, insurance coursework, or related training may substitute for professional experience.

Culture & Benefits

• Medical, dental, vision, life, and disability insurance.
• Paid sick time, paid time off, holidays, and employee assistance resources.
• 401(k) plan with immediate vesting, HSA, FSA, commuter benefits, and employee discounts.
• Paid maternity and paternity leave, including for adoptive parents, plus legal plan and pet insurance options.
• Wellness resources, fertility benefits, and a complimentary Calm app subscription.