7 дней назад
Post Sales Consultant
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Post Sales Consultant (Infrastructure/Cloud/Cybersecurity): Providing advanced post-sales technical support and consulting for customers in Mexico City with an accent on complex technical projects, critical escalations, and customer-facing engagements. Focus on acting as a trusted technology advisor, managing contractual delivery, and improving services through stakeholder collaboration and technical mentorship.
Location: Mexico City, Mexico
Company
is a global technology solutions provider serving customers through leading technologies and technical services.
What you will do
- Provide advanced post-sales technical support and consulting to customers.
- Act as a subject matter expert and trusted advisor for assigned technologies and solutions.
- Lead the resolution of complex technical issues and critical escalations.
- Manage and deliver technical projects while ensuring customer satisfaction and contractual compliance.
- Collaborate with internal and external stakeholders to drive successful outcomes.
- Mentor junior team members and identify opportunities for process improvement and service optimization.
Requirements
- Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field.
- 8+ years of professional experience, including at least 5 years in post-sales support, technical consulting, or professional services.
- Strong expertise in infrastructure, cloud, networking, cybersecurity, or related technologies.
- Experience managing complex technical projects and customer-facing engagements.
- Excellent analytical, problem-solving, communication, and stakeholder management skills.
- Ability to work independently and influence technical decisions across teams.
Culture & Benefits
- Exposure to leading technologies, global customers, and complex technical projects.
- Collaborative, innovative, and growth-oriented work environment.
- Professional development and continuous learning opportunities.
- Career growth within a global technology solutions provider.
- Competitive compensation and benefits package.
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