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7 дней назад

Post Sales Consultant

Тип работы
fulltime
Грейд
senior
Английский
b2
Страна
Mexico
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Мэтч & Сопровод

Для мэтча с этой вакансией нужен Plus

Описание вакансии

Текст:
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TL;DR
Post Sales Consultant (Infrastructure/Cloud/Cybersecurity): Providing advanced post-sales technical support and consulting for customers in Mexico City with an accent on complex technical projects, critical escalations, and customer-facing engagements. Focus on acting as a trusted technology advisor, managing contractual delivery, and improving services through stakeholder collaboration and technical mentorship.

Location: Mexico City, Mexico

Company

hirify.global is a global technology solutions provider serving customers through leading technologies and technical services.

What you will do

  • Provide advanced post-sales technical support and consulting to customers.
  • Act as a subject matter expert and trusted advisor for assigned technologies and solutions.
  • Lead the resolution of complex technical issues and critical escalations.
  • Manage and deliver technical projects while ensuring customer satisfaction and contractual compliance.
  • Collaborate with internal and external stakeholders to drive successful outcomes.
  • Mentor junior team members and identify opportunities for process improvement and service optimization.

Requirements

  • Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field.
  • 8+ years of professional experience, including at least 5 years in post-sales support, technical consulting, or professional services.
  • Strong expertise in infrastructure, cloud, networking, cybersecurity, or related technologies.
  • Experience managing complex technical projects and customer-facing engagements.
  • Excellent analytical, problem-solving, communication, and stakeholder management skills.
  • Ability to work independently and influence technical decisions across teams.

Culture & Benefits

  • Exposure to leading technologies, global customers, and complex technical projects.
  • Collaborative, innovative, and growth-oriented work environment.
  • Professional development and continuous learning opportunities.
  • Career growth within a global technology solutions provider.
  • Competitive compensation and benefits package.

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