1 час назад
Lead Digital Product Manager (Healthcare)
126 300 - 173 700$
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Описание вакансии
Текст:
TL;DR
Lead Digital Product Manager (Healthcare): Leading strategy, roadmaps, and delivery for mobile-first customer experiences across native iOS and Android applications and responsive web journeys with an accent on customer-centered design, analytics, accessibility, and reusable platform capabilities. Focus on prioritizing complex digital workstreams, shaping capability-based product ownership, and influencing cross-functional teams through discovery, data, and product recommendations.
Location: Remote nationwide within the United States; occasional travel to offices for training or meetings may be required.
Salary: $126,300–$173,700 per year, plus eligibility for a bonus incentive plan.
Company
is a U.S. healthcare company providing insurance and healthcare services to Medicare, Medicaid, individual, family, military, and community members.
What you will do
- Lead product vision, strategy, roadmaps, discovery, delivery, and continuous improvement for assigned digital experiences.
- Shape mobile-first customer journeys across authentication, onboarding, refills, fulfillment, and self-service.
- Partner with UX, Engineering, Operations, Analytics, Design, and Business teams to improve usability, accessibility, and customer satisfaction.
- Identify reusable platform capabilities, reduce channel duplication, and promote configurable, scalable solutions.
- Define success metrics, use customer insights and analytics, and prioritize investments across multiple workstreams.
- Produce product documentation, feature definitions, and implementation plans while balancing innovation, modernization, and operational stability.
Requirements
- 7+ years of product management experience leading complex digital products.
- Experience managing native iOS and Android applications and responsive web experiences.
- Experience with customer-centered design, digital product strategy, roadmaps, and competing priorities.
- Ability to lead teams without direct authority and influence strategic decisions through data and customer insights.
- Experience identifying reusable solutions, shaping platform strategy, and working in Agile product organizations.
- Remote work requires a dedicated space protecting member PHI/HIPAA information and internet service with at least 25 Mbps download and 10 Mbps upload speeds.
Nice to have
- Healthcare, pharmacy, or other regulated-industry experience.
- Experience with modular product architecture, reusable components, or capability-based product management.
- Experience partnering with platform engineering teams and leading digital transformation projects.
- Experience with customer journey mapping and service design.
Culture & Benefits
- Full-time schedule of 40 hours per week.
- Medical, dental, and vision benefits.
- 401(k) retirement savings plan, paid time off, holidays, and paid parental and caregiver leave.
- Short- and long-term disability coverage, life insurance, and additional well-being benefits.
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