Solutions Engineer, AI Agent

Location: United States (Remote)

OTE Range: $160,000–$205,000 per year plus variable compensation and equity.

Company

hirify.global provides a unified AI platform combining conversational AI agents, real-time human-agent augmentation, and conversation intelligence for enterprise customer experiences.

What you will do

• Serve as the technical expert for AI Agent opportunities throughout the sales cycle.
• Design and facilitate customer workshops to define AI Agent use cases, implementation scope, and paths to value.
• Lead technical discovery of use cases, APIs, integrations, and enterprise system requirements.
• Own complex AI Agent demonstrations and partner with Core Solutions Engineers.
• Build ROI models and business cases with Sales Directors and Solutions Engineering teams.
• Collaborate with Forward Deployed Product Managers and Engineers, and provide structured product feedback and enablement across the SE organization.

Requirements

• 5+ years of experience in customer-facing technical roles, including 1–3 years in enterprise pre-sales.
• Hands-on experience designing, building, or selling AI Agents or agentic AI systems, including agent frameworks, orchestration patterns, and LLM architectures.
• Practical understanding of APIs, integration patterns, and enterprise systems connected to AI Agent workflows.
• Experience with conversational AI, contact center platforms, or voice and chat automation.
• Ability to explain complex AI concepts and communicate business value to technical and non-technical stakeholders.
• Strong workshop facilitation, collaboration, organization, and problem-solving skills.

Nice to have

• Python for prototyping, scripting, or demo customization.
• Familiarity with Salesforce.com and enterprise contact center technologies.

Culture & Benefits

• Medical, dental, and vision coverage.
• Flexible PTO and paid parental leave.
• Retirement savings plan.
• Remote work setup budget and monthly wellness and communication stipend.
• In-office meals and commuter benefits for onsite employees.