Analyst Senior, TPO Operations

Location: US FL JAX 347

Company

hirify.global is a Fortune 500 company operating across financial services and information technology.

What you will do

• Administer employee leave requests and related documentation in partnership with leave management vendors.
• Support U.S. leave administration programs, including FMLA, medical, personal, military, parental, disability, and other leaves.
• Coordinate leave activities with employees, managers, payroll, HR partners, vendors, and other stakeholders.
• Monitor leave cases, maintain timely communications and accurate records, and support return-to-work and leave closure activities.
• Respond to employee and management inquiries, resolve routine and moderately complex issues, and escalate complex situations appropriately.
• Identify trends and recommend process improvements that enhance service delivery and operational effectiveness.

Requirements

• 3–5 years of applicable leave administration experience.
• Bachelor’s degree in Human Resources, Business Administration, or a related field, or equivalent education and experience.
• Knowledge of leave administration processes, employment laws, FMLA, disability programs, and leave management practices.
• Ability to interpret policies, procedures, and regulations while maintaining confidentiality and sound judgment.
• Strong customer service, problem-solving, conflict-resolution, organizational, and communication skills.
• Proficiency in Microsoft Office applications and case management systems.

Nice to have

• Certified Leave Management Specialist (CLMS).
• SHRM-CP or PHR certification.
• Disability Management certification.

Culture & Benefits

• Collaborative, pragmatic, and business-oriented work environment.
• Challenging work in a Fortune 500 company and an evolving financial services and information technology industry.
• Modern workplace with dedicated colleagues and team-based collaboration.
• Competitive salary and benefits designed to support employee wellbeing.
• U.S. positions require a drug test after a conditional employment offer.