Apps Managed Service Lead

Location: Farnborough, United Kingdom; onsite 5 days per week. Candidates must meet applicable UK Government and contractual personnel security and residency requirements and have the right to work in the United Kingdom. Some roles may have nationality requirements.

Company

hirify.global delivers technology and managed services while supporting diverse and inclusive teams.

What you will do

• Manage functional areas and department account leads for small to medium-sized accounts.
• Develop demand forecasts, plan workloads, and support end-to-end service delivery.
• Manage account expenditures, operating budgets, and personnel budgets in line with company policies.
• Build and manage relationships between delivery and consumer groups to maintain strong client relations.
• Identify service improvements, oversee project delivery, and integrate new and enhanced service offerings.
• Select, hire, train, evaluate, and support employees while managing performance and personnel actions.

Requirements

• Bachelor's degree or an equivalent combination of education and experience.
• Strong experience in support services, project management, or program management.
• Previous leadership or supervisory experience.
• Experience working in the technology industry.
• Experience working with company products and operating systems.
• Eligibility for applicable UK Government and contractual personnel security requirements and the right to work in the United Kingdom.

Culture & Benefits

• In-person collaboration is prioritized through the work model.
• Flexibility is provided to support wellbeing, productivity, individual work styles, and life circumstances.
• Inclusive and accessible hiring practices include reasonable adjustments throughout the recruitment process.
• A supportive environment is designed to help all employees thrive.