6 часов назад
Relationship Manager (Financial Services)
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Relationship Manager (Financial Services): Managing strategic client relationships, commercial agreements, service quality, and growth for fund management and financial services clients with an accent on executive engagement, regulatory knowledge, and fund administration expertise. Focus on resolving escalations, leading client capability workshops, forecasting revenue, and driving service improvements aligned with client change roadmaps.
Location: Hybrid work in Sydney or Melbourne, Australia
Company
SS&C is a financial services and healthcare technology company headquartered in Windsor, Connecticut, serving financial services and healthcare organizations across 35 countries.
What you will do
- Build and maintain relationships with key client contacts, including C-suite and senior executives.
- Develop a detailed understanding of client businesses, products, strategies, requirements, and service needs.
- Manage commercial and contractual relationships while supporting year-on-year growth and sales targets.
- Lead client capability workshops explaining how SS&C products, services, and technologies add business value.
- Act as the senior escalation point, owning issue resolution and communicating risks to internal stakeholders.
- Drive process improvements and ensure client change requests align with strategic roadmaps.
Requirements
- At least 5 years of client relationship management experience.
- Experience in the Australian fund management industry and front-, middle-, and back-office operations.
- Detailed knowledge of transfer agency, fund administration, fund accounting, and related services for fund managers.
- Strong financial and numerical skills, including P&L understanding and revenue forecasting.
- Knowledge of the financial services regulatory environment, with strong communication, analytical, verbal reasoning, and numerical skills.
- Ability to work autonomously and engage credibly with executive-level stakeholders.
Culture & Benefits
- Hybrid work model with a focus on flexibility and work-life balance.
- Income protection insurance and salary continuance.
- Generous bereavement and compassionate leave.
- Private health insurance discounts, paid parental leave, and death and total permanent disability insurance.
- Hands-on, team-customized training through SS&C University, plus fitness and travel discounts.
- Commitment to diversity, inclusion, collaboration, accountability, and innovation.
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