Sr. Account Manager (FinTech)

Location: Office - Chicago, United States

Salary: $85,000–$120,000 USD annually

Company

hirify.global provides financial services and investment accounting solutions for corporate, government, pension, endowment, and foundation clients.

What you will do

• Act as the primary client contact and ensure service quality meets or exceeds expectations.
• Understand client priorities and coordinate resources across sales, product, and operations.
• Oversee daily, monthly, quarterly, and annual reporting and service delivery.
• Manage client engagement models, client health reporting, delivery metrics, and operational performance.
• Coordinate resolution of client inquiries and projects, provide client training, and mentor analysts.
• Develop client relationships, gather feedback, and identify opportunities to improve and expand support.

Requirements

• 5+ years of relevant experience.
• Bachelor’s degree in accounting or a similar field, or relevant experience in investment management, insurance, fintech, investment accounting, financial services, or investment operations.
• Working knowledge of financial services and investment accounting.
• Strong computer skills, including proficiency in Microsoft Office.
• Excellent verbal and written communication, documentation, organizational, and interpersonal skills.
• Strong problem-solving abilities and the ability to work proactively in a fast-paced, sometimes ambiguous environment.

Nice to have

• Knowledge of structured products, derivatives, and fixed-income securities.

Culture & Benefits

• Health, vision, and dental insurance.
• 401(k) plan.
• Paid time off, parental leave, and medical leave.
• Short-term and long-term disability insurance benefits.